%0 Journal Article 
%T Gestión logística en la prestación de servicios de hospitalización domiciliaria en el valle del cauca : caracterización y diagnóstico
%D 2014
%@ 01235923
%U http://www.icesi.edu.co/revistas/index.php/estudios_gerenciales/article/view/1896
%X This paper presents the first logistics management diagnosis for the health care institutions certified
by the Ministry of Health to provide Home Health Care (HHC) services in the state of Valle del Cauca,
Colombia. The objective is to characterize how HHC providers make logistics decisions associated with
the service delivery process, and to identify improvement and research opportunities in the field. The
diagnosis was conducted through the application of a semi-structured questionnaire that evaluated six
work axes and the maturity level of service processes. The results show the need for a more integral
logistics management supported by the knowledge of the epidemiological and demographic profile of
the population in the state
%K Facultad de Ciencias Administrativas y Económicas
%K Producción intelectual registrada - Universidad Icesi
%K Sistemas de salud
%K Gestión logística
%K Health care
%K Logistics management
%K Capacity maturity model
%~ GOEDOC, SUB GOETTINGEN